Preparing for your ITIL v2 Manager’s Exam
Posted in Service Management Update, Michael Wedemeyer on Oct 16th, 2008 No Comments »
Preparing for you Managers exam is a process in itself…
You can try and memorize EVERYTHING in the 2 books, or you can develop your own study aids…
Study Aid Recommendations:
o Create detailed factsheets for all processes
o Create mindmaps/table of interprocess relationship for all processes
o Know your case study inside and out
o Practise answering Manager style questions tying answer to case study
This is what I had to do to prepare myself for my exams….
Now – based on a combination of my study, and all those in my office who have gone through this, we have created a v2 Manager’s Exam Preparation Study Guide!!!! - so you don’t have to!
In it – you will find factsheets, interprocesses relationships, exam answering tips, as well as a complete practice Manager Exam for Service Delivery and Service Support, and answering guide.
So – you reap from our hard work! – how effective and efficient is that?????
Look for it on our website – priced at only $USD89…
Till next time
Cheers from The Art of Service
Michael
