theartofservice

More reviews for our ITIL Foundation Complete Certification Kit (taken from Amazon.com)

Excellent Certification Kit!!, September 9, 2008

By	Peter L. Filicetti II - See all my reviews

The ITIL v3 Foundation Complete Certification kit from The Art of Service was incredibly thorough and provides me with the knowledge to pass my exam on the first try!! Between the printed material, online course and practice exam/questions, you won’t need anything else to pass the ITIL v3 Foundation exam! I highly recommend this if you are looking to pass your cert exam.

ITIL Foundation Prep - Must have for self study and those on a budget, September 15, 2008

By	P. Burke (VA, United States) - See all my reviews

The book and corresponding online course were all I needed to study and pass the ITIL Foundation test. However, this is not a simple test-prep book. The kit takes you through all the concepts with decent detail and passes on a good understanding of the principals, processes, and interconnectivities (lifecycle) of Service Management.

This is a must read if you are self studying and is by far the best “bang for the buck” for those of you with a limited training budget or are self-financing your professional growth!

Simply a great value., September 10, 2008

By	Catherine Goron “FG” (Washington, DC) - See all my reviews

I passed the ITIL V3 Foundation exam with a fairly high score using this book, the online courses that come with it, along with additional online practice exams I purchased separately. All this cost a fraction of the price of a formal ITIL class.

The book and online courses cover the basis and in a format that makes it easy to access. I actually still refer to the material every now and then - especially the color PDF charts and diagrams downloadable from the online course.

Overall, there is nothing thrilling or incredibly exciting about this kit other that it works, and it is an incredible value compared to other options.