I have to confess….
Posted in Service Management Update, Michael Wedemeyer on Nov 14th, 2008 No Comments »
I must confess…
Previously, I talked about how I purchased an iphone – because I am a MAC addict!….. well – I must confess … IT ANGERED ME GREATLY THAT I WAS BEING CONTROLLED BY APPLE OVER WHAT I COULD AND COULD NOT PUT ON IT!
Ahh – now that I have that off my chest – let me share what I did!!!!!
I unlocked it.. jailbroke it… set it free….. emancipated it from the controlling eyes of APPLE and now I love my iphone even more than ever…. It was only after I took the leap of faith and unlocked it that I truly appreciated the true value of my iphone.(though i did have a sleepless night stressing if I made the right decision).
Since taking this leap, I can now make decisions about what I can and cannot put on my phone… for example….
- MMS - I can now MMS (why cant we do it from the beginning?)
- Video – I can now take videos with my iphone and save to my computer…(soon be able to email) (and they said you couldn’t)
- Visual desktop calendar, email – I no longer have to go into my phone to see my calendar and emails – I now have calendar and new emails sitting on my locked screen for easy viewing and reading. To me – a much more business interface (ok – maybe a little blackberry like..)
- And so much more…
And my point…. Where do Apple get off setting limits as to how I can use MY phone? As I read articles etc – many of these decisions are based on reseller agreements with the TELCOS (USA ones in particular). Since installing these new apps – I have not experienced any issues with my phone – so have trouble seeing why Apple would not approve these apps in the first place – except for the reason stated above….
Ok – today’s Blog is not about ITSM per say – but it is about SERVICE!
I am aware that I can now install an app that will allow me to use my phone as a modem…. BRING IT ON!!!!
Till next time cheers from The Art of Service
Michael
