Customer Feedback Keeps on Coming…
Posted in Customer Feedback on Nov 16th, 2008 No Comments »
Feedback via email…
We’ve been talking about the joys in our professional lives. As ‘The Art of Service’ is one of mine, I mentioned your company in the conversation. That’s why I am taking the liberty to write this rather familiar email to you…
In my former professional life in the Belgian Defence IT Department, I used some of your products, with great pleasure. That’s why I love to keep in contact with The Art of Service!
I have now retired from the Army, where I built some experience in the field of implementing ITIL and good practices for better governance. As a certified ITSM Manager, I got a wonderful job at CTG. I would like to use your documentation & experience in the field of ITSM implementation, either ‘as is’ or adapted to my real needs on the field.
Regards from Belgium!
A touch of service… an email sent to our client liaison officer…
‘Thanks again. I do have to comment on your professionalism in this matter. Please pass on to your supervisor my gratitude and comments, I think that deserves a raise in pay or promotion.’
A note from one of our partners…
‘I have recieved the partner guide a few days ago, and it is really very professional. I believe we have made the right choice when we have partnered with you’.
And finally, a word from one of our elearning participants…
‘Thanks for the fast reply. I sure appreciate you guys being there for me - you truly are GEMS!!!!!!!!! Thanks a bunch!
