theartofservice

A word from an elearn participant…

‘I just took and passed my ITIL V3 Foundation Exam. I want to put in a good word for your online learning site and the book.’

And a word (or two) from a program interpreter…

‘As an interpreter, I have had the opportunity of working with probably hundreds of facilitators from around the world, many of which are top specialists in their respective areas of expertise. Even though it has been a wonderful and enriching experience working with so many reknowned speakers, I must say that very few have the capacity to really get participants engaged and involved as Ivanka Menken of The Art of Service does.

Besides a wonderful sense of humour, she maximizes everybody’s performance by challenging participants every single instance during class, yet does this in such a magical and fun way that it is impossible to not want to get involved in the activities.

Interpreters always dread speakers who are unclear and lack objectivity in their speech. Even though the topics discussed in her classes were quite complex from a technical perspective, translating Ivanka was a rather simple and incredibly delightful task due to her direct way of addressing things in simple terms. Undoubtedly, she has a very special gift for presenting and teaching that very few people have.’