theartofservice

Here are some recent examples of positive customer experiences in dealing with The Art of Service.

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Dear Ivanka, Here’s a revised version of the recommendation I wrote for you.

Details of the Recommendation: “Ivanka Menken offers outstanding customer service and I would highly recommend her and her company “The Art of Service”. I first got acquinted with Ivanka when I was preparing for my ITIL v3 Certification while viewing her video discussing ITIL v3. Ever since making contact, IIvanka has been so responsive to all my questions and requests. I credit Ivanka and all here colleagues who have developed “The Art of Service” materials in helping me achieve my ITIL certification! I highly recommend Ivanka as a top notch ITIL / ITSM expert who delivers high value customer service over and over again!”

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I was going through the community and found your profile. Just wanted to thank you that I have recently gone through the v3 Foundation CBTs. Found it very exhaustive and helpful. I scored 90%.

Thanks once again.

Abhisek

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In regards to the ITIL V3 Foundation Certification Kit:

This course was well worth the money. I have over 25 years in IT, hold an MS in Information Systems, and I hold the designations of PMP, CNE and MCSE. Believe me, I have paid a lot of money to achieve these designations. I got to take the online training at my own pace and then reinforce it by reading the material in the book. This set me up well to take the exam and I easily passed. I did have some problems initially with my setup, so I sent an email to the company and the customer service was great. I will most definitely take more training through this company.