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Archive for June 22nd, 2009

Hi everyone,

To follow up our previous blog entry promoting the entire ITIL V3 certification pathway being available via elearning at our site (www.theartofservice.org), here is sample of recent feedback from our happy elearning clients:


Thank you.  Yes, I am using the book and the online online training modules.  I had previously bought a self study DVD for $400 from another vendor and found it absolutely useless.  The Art of Service is crisp in delivery of relevant information.  I highly recommend your program.


Passed today with 90%!

A great thanks for your study guide and online course. I only had one weekend (literally day and night…) to prepare ‘coz I need it for a job application. No way could I have done it without your brilliant materials.

Thanks a lot!!!smile


Hi all

Passed the ITIL V3 Foundation Exam with 98% (39/40), the book has everything you need to ace the exam. The depth and breadth of the book adequately covers the required material for the exam. Do not try and memorise instead study and fully understand the material covered. The book is well written and makes easy reading.


cool Passed the ITIL V3 foundation exam today morning with a score of 85. I wanted to thank Tim and all the folks who have created the certification guide as well the computer based learning “Art of Service” online learning portal. Read the book and went thru the online learning multiple times and my work experience with software release and change management helped me understand the core principles and concepts.


Passed the exam this morning.  The book, quizzes and sample exams were all very helpful.


Thanks to everyone for taking the time to send or post their feedback. We’re glad the the materials we have developed have been valuable to so many clients looking to add another level of ITIL certification to their CV.

Best wishes,

The Art of Service

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Hi everyone,

Just a quick post to promote our elearning site (www.theartofservice.org), as there has been quite a few questions regarding the programs there. To summarise:

  • We offer the ENTIRE ITIL V3 certification pathway online. You can do all the programs required (Foundation, Intermediate  Managing Across the Lifecycle) to attain your ITIL Expert certification.
  • These programs have been accredited by EXIN, so there is NO extra programs needed in order to gain your certification.
  • We offer package discounts to clients wishing to customise their pathway towards their ITIL Expert certification.
  • All programs come with narrated flash presentations (for content), additional resources and exercises + exam preparation resources.

Have a look now at www.theartofservice.org to see what is on offer and view the preview program to see how the programs are delivered.

So far we have helped over 2000 clients achieve their ITIL certification via this site, and it definately feels good to give people a cost-effective option in the current economic climate.

Best wishes,

The Art of Service

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