theartofservice

Just a quick note to pass on that APMG has formally announced that the Information Communications Technology Infrastructure Management (ICTIM) qualification has been granted “Complementary Qualification” status within the ITIL v3 qualification scheme. Clients who have already taken or will take the ICTIM qualification will gain 3.5 credits towards their ITIL Expert certification.

Read more at ITSM Watch here: http://www.itsmwatch.com/news/article.php/3831896