theartofservice

About: theartofservice

Full Name

Gerard Blokdijk

Website

www.artofservice.com.au

Details

As a cutting edge IT Service Framework Company, The Art of Service is leading the way in providing high end, client focused ITSM Education Programs in both the local and international arena.

Posts by theartofservice:

• 12 Sep 2009 IT Service Management—A Year of Change

• 10 Sep 2009 The Service Offerings and Agreements ITIL v3 SOA Toolkit

• 08 Sep 2009 IT Service Management Processes & Activities Roles & Responsibilities Job Description Handbook

• 01 Sep 2009 NEW:ITIL V3 Service Capability Release, Control & Validation of IT Services Best Practices toolkit

• 26 Aug 2009 The secret of ITIL Success (hint: it’s a virtue)

• 24 Aug 2009 ITIL V3 Foundation Complete Certification Kit - 2009 Edition

• 20 Aug 2009 112 Policies & Procedures Ready to Use - Best Practices in IT Policies & Procedures Toolkit Handbook

• 18 Aug 2009 IT Service Catalog Process Management Templates & Examples Workbook - Second Edition

• 11 Aug 2009 51 ITIL V3 Process Mind Maps - The ITIL V3 Factsheet Benchmark Guide

• 09 Aug 2009 ITIL V3 Study Guides, Exam Preparation Guides & eLearning Foundation, Intermediate & Expert

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