Posted in Uncategorized on Jul 9th, 2009 No Comments »
The Art of Service ITIL V3 Foundation study guide was extremely helpful. The practice tests and online training was excellent. I passed the exam on my first attempt, using only this guide for preparation. I HIGHLY recommend it for anyone taking the Foundation exam.
I’ve been in the IT industry for 19 years and have taken a number of courses, online and classroom. I’ve also taken the V3 online course from HDI which pales in comparison & student support. By far The Art of Service provides a professionsl, highly affordable (literally hundreds less than other online courses covering the same topic), intuitive & resourceful training program including downloadable material - which other online training courses do not offer (from my experience). The workbook & downloadable material I even use for reference and implementation on the job. Excellent resource for test prep & for future reference. I was so impressed I’ve signed up for another ITIL related course. My hat goes off to “The Art of Service” for producing such a high quality training product for such an unbelievably affordable price!
I’ve completed the PPO online course work - excellent presentations. The hardcopy materials have several quality issues (e.g., typographical errors & organization is different than online presentation). However, your work is outstanding!!
I’d appreciate the Certificate of Training ASAP - have the exam scheduled Saturday, 07/11/2009.
I recently purchased the ITILv3 Foundation Complete Certification Kit to prep for the exam, which I had to take within a short period of time to mmet the requirements for an ITILv3 intermediate class. With the aid of the book and online course, and less a week of prep time, I passed with flying colors. As a result, I have puchased several of the intermediate level study guides to prep for intermediate exams.
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Dear The Art of Service Customer,
We’ve noticed that customers who have purchased ITIL Exam Preparation material and courses have also purchased ITIL V3 Service Strategy/Design/Operation Certification Exam Preparation for Passing the ITIL V3 Service Strategy Exam. For this reason, you might like to know that these exam preparations are now available. You can order yours for just $79.95 by following the link below.
In line with and supported by International Accclaimed ITIL Accreditation
The Art of Service Story
Recently three new Exam Preparations where created in a line that is to this day known as the “Sharpest ITIL Accreditations on the Market”. It’s the ‘the Art of Service’s ITIL Exam Preparations. The Art of Service’s Learning Material are a result of decades of IT Service Management experiences. The Art of Service’s students are renowned for being sharp enough to pass anything.
The Art of Service’s Exam Preparation Guides were created to reflect that same quality, in craftsmanship and sharpness with innovative elearning best practices that will pass the strongest exam test questions. The quality of The Art of Services’ Exam Preparation Guides is not only known and respected by consumers, but also by all other premium Course provides and Accreditation institutes.
Bring home the quality and sharpness of The Art of Service’s Exam Preparations Today.
You can order yours for just $79.95 by following the link below.
Price: $79.95
ITIL V3 Service Design Certification Exam Preparation for Passing the ITIL V3 Service Design Exam
Price: $79.95
ITIL V3 Service Operation Certification Exam Preparation for Passing the ITIL V3 Service Operation Exam
Price: $79.95
Product Description
Features:
- The Art of Service’s Exam Preparations are specialized for their ability to pass exams in one go.
- The eLearning environment is built on the worldwide’s most applied Learning Management System that is known for its availabilty, strength, and its ability to hold an incredibly number of active students.
- Traditional IT Service Management Best Practices are incorporated
- Includes an incredibly interactive and visually appealing Learning Environment.
Exam Preparations Include:
- Everything you need to test yourself and pass the Exam
- All the processes, and inputs and outputs
- All Exam topic
- Insider secrets
- Complete explanations of all ITIL V3 subjects
- Test tricks and tips
- Numerous highly realistic sample questions
- Exercises designed to strengthen understanding of ITIL V3 concepts
- Prepare you for exam success on the first attempt
More to Explore
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In this episode of ‘Ask Claire’ your questions are answered with regards to the ITIL version 3 Certification Scheme and the best pathways to achieving ITIL Expert status.
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Posted in Uncategorized on Jan 30th, 2009 No Comments »
Our TAOS reporters discuss the exciting release of the new V3 Intermediate Capability and Lifecycle streams AND of the Managers V2-V3 Bridge as eLearning programs…
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Posted in Uncategorized on Jan 23rd, 2009 No Comments »
Ask Claire is the new podcast segment from The Art of Service, specifically dedicated to answering your questions! Our product manager, Claire, shares her extensive knowledge and personal viewpoints on various Service Management topics, welcoming any questions/comments from our listeners.
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Posted in Uncategorized on Dec 12th, 2008 No Comments »
So Santa and ITIL…. (cont’d)
Last blog I explored Santa’s delivery service and ITIL.
This Blog I would like to explore Santa’s workshop – which I am sure would be a technology haven just so all his toys can be made by the deadline of December 24….
ITSCM - what would Santa do if a disaster struck??? – images of hot standbys come to mind – but what about all that snow??? (sorry – couldn’t resist) – where would his Disaster recovery site be?? - the South Pole? –and what would his BCP’s be – back to the old spin tops and wooden horses and trains? (actually, would definitely be the case if he hasn’t updated his ITSCM plan…)
Service Desk – suddenly I have images of elves ringing to make service requests, report incidents and having other elves offer workarounds…
Supplier Management – now this would have to be huge… that is if he outsources all his toy making (hmm – would Santa do that?) – of course he would! – there is no way Santa would break patents and copyright to make his own ipod, psp, barbie dolls etc…
The more I look at it (again whilst drinking my red) the more I see the true value of Santa having a very mature ITIL framework in his “little, humble” toy factory…
Till next time Cheers from the ITIL Australia Team at The Art of Service
Michael
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Posted in Uncategorized on Oct 30th, 2008 No Comments »
The Art of Service are proud to have Claire back following her participation in the ITIL Foundation and Foundation Bridge syllabus review. She shares with us some of her experiences and keeps us up to date on the progress of the review proposal.
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Posted in Uncategorized on Oct 19th, 2008 No Comments »
The Art of Service continues to build up the library of educational MP3s. This week, an introduction to Cloud Computing and the benefits on offer. Education doesn’t get easier than a click on the button below…
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Posted in Uncategorized on Oct 15th, 2008 No Comments »
ITIL Education for the Ipod generation! Continuing to be a market leader for management education, The Art of Service is developing educational MP3s that are perfect for those time-poor IT professionals, or those who are simply looking for an alternative for the usual options available…
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Posted in Uncategorized on Oct 2nd, 2008 No Comments »
The Art of Service News catches up with Claire, our product manager for learning and development and a board member for the APMG syllabus review. She gives us an insight into the review process so far, and a sneak peek at what we might expect from the review.
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